Search

Care home praised following unannounced inspection

PUBLISHED: 11:13 03 August 2019 | UPDATED: 11:13 03 August 2019

Shipdham Manor has been rated as 'good' overall by CQC inspectors. Picture: Healthcare Homes

Shipdham Manor has been rated as 'good' overall by CQC inspectors. Picture: Healthcare Homes

Archant

Staff at a care home which adopts a ‘person-centred’ ethos are celebrating after their latest inspection.

Shipdham Manor has rated as 'good' by the Care Quality Commission (CQC), following an unannounced inspection in May.

Inspectors spent time speaking with staff, residents, relatives and the manager in a bid to assess the quality of service provided at the home.

You may also want to watch:

They determined that it was safe, effective, caring, responsive and well-led, scoring a 'good' rating in all five areas.

Inspectors found residents and their relatives were "unanimously complimentary about the care and life within Shipdham Manor", highlighting "meaningful conversations with humour and kindness" between staff and residents.

The report also noted activities designed to stimulate those living with dementia, as well as a gardening initiative allowing residents to maintain a small plot outside their bedrooms.

Manager Kay Emsley said: "To hear such wonderful feedback means so much to us all, and we will build on this to make our home the very best that it can be."


If you value what this story gives you, please consider supporting the Dereham Times. Click the link in the orange box below for details.

Become a supporter

This newspaper has been a central part of community life for many years, through good times and bad, serving as your advocate and trusted source of local information. Our industry is facing testing times, which is why I’m asking for your support. Every single contribution will help us continue to produce award-winning local journalism that makes a measurable difference to our community.

Thank you.

Most Read

Most Read

Latest from the Dereham Times